KrazyJo Privacy Statement
This document explaines our privacy policy.
Privacy
Last Updated:
Privacy Policy
Last Updated:
Who We Are
KrazyJo LLC (“KrazyJo,” “we,” “our,” or “us”) is a Florida-based pressure washing, exterior cleaning, and home maintenance company. Our website address is https://www.krazyjo.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or interact with our website.Information We Collect
We may collect the following types of information:- Contact Information: Name, email address, phone number, and service details when you submit a contact or quote form.
- Technical Data: IP address, browser type, device information, and usage patterns for spam prevention and site performance.
- Payment Data: When making payments through third-party processors such as Stripe, PayPal, or Buy Now Pay Later (“BNPL”) providers including but not limited to Klarna, Affirm, and similar services, payment information is transmitted directly to those providers. KrazyJo does not store full credit card numbers or sensitive financial information. We may receive limited transaction data such as payment confirmation, transaction ID, and payment status.
- Comments: If you leave a comment, we collect the data shown in the form, your IP address, and browser user agent to detect spam.
Media
If you upload images to the website (e.g., for reviews or testimonials), please avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from uploaded images.Cookies
Our website uses cookies to improve functionality and user experience.- If you leave a comment, you may opt in to saving your name, email, and website in cookies for future convenience.
- Login, session, and display preference cookies are used for site administration and expire automatically after their set durations (from 1 day to 1 year).
- You can disable cookies in your browser settings, but some site features may not function properly.
Embedded Content from Other Websites
Pages on this site may include embedded content such as videos, maps, or images from other websites. Embedded content behaves as if you visited the other site directly. Those sites may collect data, use cookies, and monitor your interaction according to their own privacy policies.Data Sharing
- We do not sell or rent your personal data.
- Comments and form submissions may be checked using automated spam-detection tools.
- Payment information is securely transmitted to third-party payment processors including Stripe, PayPal, and BNPL providers such as Klarna, Affirm, and others. KrazyJo does not store or control financial data processed by these providers.
- These third-party providers may independently collect, use, and store your data in accordance with their own privacy policies and terms.
- If you request a password reset, your IP address will appear in the reset email.
Data Retention
- Comments and their metadata are stored indefinitely for spam and moderation purposes.
- Registered user data (if applicable) is retained as long as the account remains active.
- Contact form entries and invoices may be retained for recordkeeping, accounting, and legal compliance.
Your Rights
You have the right to:- Request a copy of the personal data we hold about you.
- Request correction or deletion of your personal data (except where retention is legally required).
- Withdraw consent for communication or marketing at any time by contacting us.
Data Security
We implement reasonable technical and administrative safeguards to protect your data. However, no online transmission or storage method is 100% secure. All payment data is encrypted and processed via third-party providers including Stripe, PayPal, and BNPL providers such as Klarna and Affirm, all of which maintain their own security and compliance standards, including PCI-DSS compliance where applicable.Where Your Data Is Sent
Visitor comments and form submissions may be analyzed through automated spam and security systems. Payment and financing data may be transmitted to and processed by third-party providers including Stripe, PayPal, Klarna, Affirm, and similar financial service providers.Contact Us
support@krazyjo.com 877-KRAZYJO (877-572-9956) Palm Bay, FloridaGoverning Law & Jurisdiction. This Privacy Policy and any dispute arising out of or related to it shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to its conflict-of-law provisions. To the extent permitted by law, you agree that any legal action or proceeding related to this Privacy Policy shall be brought exclusively in the state or federal courts located within the State of Florida. Nothing in this section limits any rights you may have under applicable data protection or consumer privacy laws.