If you are unsure, use your best reasonable measurement. The more accurate your measurements are, the more accurate your quote will be. If the submitted measurements are significantly different from the actual service area, pricing may be adjusted before service begins. Remember, you can visit our ” How to Take Measurements page to learn more.

Yes. If measurements are unclear or difficult to obtain, KrazyJo may verify measurements before or during service. In some cases, the final price may be adjusted based on the actual measured area.

Yes. For best results, measure each sidewalk, walkway, or concrete section separately, then enter the sum for each section. For example, add all walkway measurements. Add all sidewalk measurements. Then enter the totals on the quote form.

Yes. If you want the apron cleaned, include it in your driveway square footage. The apron is the area between the driveway and the street.

No, driveways, patios, sidewalks, and other concrete areas may be priced differently. The form will include fields for entering measurements for each required service.

After completing your quote and deposit, you can choose from available appointment times in the scheduling system. Same-day scheduling may not be available. The available scheduling windows depend on demand. There is a 14-day window for you to select your service date. We work to provide quick turnaround times.

In most cases, no. As long as KrazyJo has access to the service area and a working exterior water source, you usually do not need to be home.

Yes. Please move vehicles, furniture, decorations, trash cans, hoses, and other personal items away from the areas being cleaned before your appointment.

Light rain may not prevent service. However, severe weather, lightning, unsafe conditions, or heavy storms may require rescheduling.

Yes. KrazyJo uses the customer’s exterior water source.

The deposit secures your appointment time and confirms that you are ready to receive service.

No, the deposit is not refundable. Please read our terms of service to learn more.

The remaining balance is due once the service is completed, unless another payment arrangement has been approved.

Not always. Pressure washing improves the appearance of surfaces, but some stains may be permanent or may require specialty treatment.

KrazyJo uses appropriate cleaning methods based on the surface. However, older, damaged, painted, cracked, oxidized, or poorly maintained surfaces may have pre-existing conditions that become more visible after cleaning.

No. KrazyJo does not offer roof cleaning or roof access services.

KrazyJo may offer limited exterior gutter brightening or cleaning where safely accessible, but does not provide roof-access gutter services.

Some services may use professional cleaning solutions, detergents, surfactants, or chlorine-based cleaning agents commonly used for exterior cleaning. KrazyJo uses reasonable care during application.

KrazyJo Instant Quote is a real-time pricing tool that allows you to generate a service quote in seconds. It uses your measurements and a standardized pricing system to deliver fast, consistent, and reliable pricing without needing an on-site visit.

Our Instant Quote system is designed to produce highly dependable, real-world pricing. When accurate measurements are provided, your quote is considered a bonafide working price—not a rough estimate. Accuracy is based on the information you enter.

You can generate your quote in two ways: (1) Use the slider for a quick estimate (2) Enter exact measurements manually using linear or square footage. For best results, always enter precise measurements.

Click here to learn how to take the linear and square foot measurements. It’s quick and easy!

Convert your measurement to feet and always round DOWN to the nearest whole foot. Example: 25 feet 4 inches becomes 25 feet. This keeps pricing consistent and avoids overestimation.

We prioritize fairness and do not nickel and dime customers over small differences. We will honor your submitted measurements if they are within 36 inches (3 feet) for linear measurements and within 36 inches by 36 inches for square measurements.

If the actual measurements exceed your submitted measurements by more than the allowed tolerance, pricing may be adjusted prior to service. Our goal is transparency and accuracy—not surprise charges.

We accept credit cards, debit cards, cash, Buy Now Pay Later (BNPL), and in-field payments with our technicians.

At checkout, you may have the option to select a Buy Now, Pay Later provider. Approval is determined entirely by the BNPL provider. KrazyJo does not influence approval decisions. If approved, you can split your payment into installments.

No. If you want to use BNPL, the technician can send you an invoice via text or email where you can complete payment and select BNPL during checkout.

Yes, cash payments are accepted.

Yes. Our technicians can securely process credit and debit card payments in the field using a mobile payment terminal.

No. KrazyJo does not store, copy, or retain any credit or debit card information. When payment is processed, your card data is securely transmitted directly to our payment processor and is never stored by KrazyJo.

Accurate measurements ensure fair pricing, faster scheduling, and a smooth service experience. The more precise your input, the more reliable your quote will be.