Frequently Asked Questions
Everything you need to know about KrazyJo pricing, measurements, and payment options.
Our Instant Quote system is designed to produce highly dependable, real-world pricing. When accurate measurements are provided, your quote is considered a bonafide working price—not a rough estimate. Accuracy is based on the information you enter.
You can generate your quote in two ways: (1) Use the slider for a quick estimate (2) Enter exact measurements manually using linear or square footage. For best results, always enter precise measurements.
All measurements must be entered as whole numbers only. Always round DOWN to the nearest full foot. Example: 25 feet 11 inches becomes 25 feet. Do not round up.
Convert your measurement to feet and always round DOWN to the nearest whole foot. Example: 25 feet 4 inches becomes 25 feet. This keeps pricing consistent and avoids overestimation.
We prioritize fairness and do not nickel and dime customers over small differences. We will honor your submitted measurements if they are within 36 inches (3 feet) for linear measurements and within 36 inches by 36 inches for square measurements.
If the actual measurements exceed your submitted measurements by more than the allowed tolerance, pricing may be adjusted prior to service. Our goal is transparency and accuracy—not surprise charges.
We accept credit cards, debit cards, cash, Buy Now Pay Later (BNPL), and in-field payments with our technicians.
At checkout, you may have the option to select a Buy Now, Pay Later provider. Approval is determined entirely by the BNPL provider. KrazyJo does not influence approval decisions. If approved, you can split your payment into installments.
No. If you want to use BNPL, the technician can send you an invoice via text or email where you can complete payment and select BNPL during checkout.
Yes, cash payments are accepted.
Yes. Our technicians can securely process credit and debit card payments in the field using a mobile payment terminal.
No. KrazyJo does not store, copy, or retain any credit or debit card information. When payment is processed, your card data is securely transmitted directly to our payment processor and is never stored by KrazyJo.
Accurate measurements ensure fair pricing, faster scheduling, and a smooth service experience. The more precise your input, the more reliable your quote will be.
